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Fantastic Opportunity for skilled individual to join our Hatfield Audi team as an Aftersales Manager

Be part of the growing, highly successful Aftersales team at Spire Automotive Group.

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The Role

  • To manage the Service & Parts departments and to work closely with the Service & Parts team to achieve quality and customer care objectives
  • To achieve service volumes and profit objectives through motivating and developing the Service & Parts teams to be fully competent in their job roles.
  • To manage the sourcing and supply of Audi vehicle parts and monitor all service processes, ensuring that all customers receive excellent customer service.
  • Where required to comply with the FCA regulations and maintain regulated status in the advice, sale and administration of finance and general insurance products.


Responsibilities

  • To provide the best possible service to customers while maintaining a satisfactory profit contribution to the dealership.
  • To contribute to the development of the Service & Parts departments plans and budgets.
  • To maintain high levels of customer service standards.
  • Ensure that workshop housekeeping standards are maintained at all times
  • Ensure resources are available to meet servicing requirements along with reviewing efficiency.

Who we're looking for

As a Aftersales Manager, you must have previous experience in a similar capacity. Franchise experience is preferred. Communication and organisation are the key requirements, along with a strong customer service ethos. You also need:

  • To show leadership qualities
  • Management skills
  • Commercial know-how
  • Communication skills
  • Brand Alignment knowledge
  • Servicing experience

You must be eligible to work in the UK and have a full, valid UK Driving Licence. Applicants must be fully qualified with relevant NVQ qualifications or similar. Please note, only suitable applicants will be contacted. Incomplete CVs will not be considered. Previous Applicants or Agencies need not apply.

Upgrade your career in Aftersales at Spire Automotive

Please apply with covering letter and current CV. Apply online here »